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Hello sellers!

Have you ever upgraded your products and wondered how to let your customers know how to find your new and improved version of your product? We have a tool for you to do just that with the Newer Version Widget tool!

Did you know Sellers who properly implement the Newer Version Widget typically see:

* 20-30% reduction in lost sales when older versions stock out

* 15-25% click-through rate to newer versions

* Increased average order value when customers opt for newer models

* Reduced customer service inquiries about product versions

With peak shopping season approaching, now is the perfect time to optimize your product listings with the Newer Version Widget. This powerful tool can help drive holiday sales by connecting customers with your latest products. Let's dive into when and how to use it effectively. When you release an updated version of a product, Amazon can add a link on your older product's detail page that redirects customers to your newer model.

This is especially valuable when:

* Your older version is out of stock or running low on stock

* You've discontinued the previous model and your new model is the exact same item, but with improved features

* You want to highlight your latest product improvements

Pro Tip: Don't wait until your holiday sales are over! Set this up at least 3-4 weeks before major shopping events to ensure everything is working smoothly.

Key Benefits & ROI Potential 📈

Immediate Benefits:

* Reduced Lost Sales: When older versions go out of stock, customers are automatically directed to newer options

* Higher Conversion Rates: Typically 15-25% of viewers who click the newer version widget convert to the new product

* Improved Customer Experience: Shoppers easily find the latest versions without manual searching

* Better Inventory Management: Helps phase out older models while introducing new ones

Long-Term Benefits:

* Enhanced Brand Loyalty: Customers appreciate being informed about newest versions

* Reduced Marketing Costs: Automatic product discovery reduces promotional needs

* Improved Product Lifecycle Management: Smoother transitions between product generations

* Better Search Performance: New products benefit from established listing traffic

Eligibility Requirements

To qualify for a newer model relationship, products must share:

* Same core function

* Same quantity

* Same type

* Same style

Important: This is different from variations (like size/color options). Newer version relationships are specifically for updated models of the same product.

Setting It Up for Success

1. Navigate to the Newer Version Widget Help page and click on "Adding or removing new model link on detail page"

2. Follow the submission process for newer version relationships

3. Ensure both products meet all eligibility requirements

4. Monitor the relationship once established

Holiday Strategy Tips 🎄

* Keep some inventory of older models through December for price-conscious shoppers

* Highlight holiday-specific benefits of newer versions in product descriptions

* Consider bundle offers combining old and new versions for gift-giving

* Use social media to promote your product upgrades during peak shopping times

Your Turn! We'd love to hear your experiences:

* Have you used the Newer Version Widget before?

* What results have you seen?

* How are you planning to use this feature for holiday sales?

* Any tips for other sellers on managing product transitions?

Share your insights below and let's learn from each other! 🌟

Note: For specific technical questions about your products, please contact Seller Support directly. If you need additional help after they have investigated your issue, please create a new discussion along with your case ID so we can take a look.

Let's make this holiday season your best yet! 🎉

Michelle

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Ungating Issues With Seller Support
by Seller_5S24UsCBMtGIx

Having issues with getting ungated on every single brand that requires a invoice,

Becoming a bit of a joke considering you provide exactly whats required then its rejected for a completely unrelated reason

Emails to MD dont get anywhere past the "Will respond with 24 hours" automatic response

Getting to a point where its impossible to sell on this platform

This isnt a one off issue either having it accross multiple brands with invoices from different suppliers

Something seriously needs to be done by Amazon.

40 votes
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20 replies
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Books and other media products needing approval
by Seller_AlYpsVHv0gj21
Amazon replied

I make absolutely no apology for posting another thread on this subject. There are at least 6 or 7 threads on the same subject but even though various mods seem to understand the problem nothing is ever done.

Just to summarize the problem. Sellers of used books , records , CDs etc are being increasingly plagued with a "you need approval to sell this item" type of message. This happens either when trying to list an item for the first time or when the item has already been listed for some time. Used items like books may be on the catalogue for a long time and it is ,to say the least, annoying when you get a message for a book you listed 3 years ago saying it has been removed because approval to list needs to be obtained. I have had 3 books removed just last week. Others have reported many more than this.

There are several points that need to be urgently addressed .

1 Why do we need approval to sell second hand media items? Numerous sellers have pointed out that we don't

2 If we do need approval why do amazon give us a tick list of things that we need which are absolutely impossible to achieve?

3 When this problem first started 9 or 10 years ago I used to apply for approval without a tick box. If I remember correctly I quickly got a reply from Amazon saying something like " because of your good track record you are approved to sell Penguin books". Why can this system not be reinstated?

TO AVOID NESTED REPLIES I WOULD BE GRATEFUL IF ALL REPLIES ARE DIRECTED DIRECT TO ME. PLEASE KEEP REPLIES SHORT .PREFERABLY JUST SOMETHING LIKE "AGREE" AND PLEASE PUT IN MORE MOD NAMES. THE MORE MODS THAT SEE IT THE BETTER

@Seller_8hQgfj6OVZYse

@Seller_GEZPMc4CeQfh6

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Seller_tRuvBEHDedp4q
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So I sell a product that did have this title::

Groovy Harry Potter Slytherin Women’s Bathrobe One Size

But it has now changed to this:

Groovy Uk Women's Groovy-slytherin-womens-bathrobe Groovy UK Ltd Harry Potter Titans Vynil Figure The Winter Is Here X18, Black/Green, One Size UK

It’s full of errors, makes no sense at all, does not even conform to Amazon policy on Titles - yet when I try and change it back to correct I am told only brand owner can authorise the change. Well good luck with that as 1. Groovy never registered as a brand with Amazon, 2. Groovy never listed an item themselves, only via third party authorised re-sellers and 3. Groovy is no more - the company folded a year ago!! I still have some Groovy stock and just selling it through.

But how on earth was someone able to change the title like that in the first place??

Honestly it is just so frustrating.

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Listings deactivated due to suspected pricing errors
by Seller_19xPhE8YgkmxW
Amazon replied

Hi All,

Seeing that the last thread on this subject is now locked, I thought I'd re-awaken the subject -

Yesterday I uploaded some more books onto Amazon.co.uk in the hope of getting some orders!

One of these caused a "Listings deactivated due to suspected pricing errors" message.

When I looked at the offending item, I saw that my price of £3.50 was lower than the only offer (after mine had been suppressed) at £43.66.

Amazon's comparison price that caused the suspension was the sterling equivalent of the original book price in 1986 (which was in USD)

Do I need to say more?

All Best

Brian

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Seller_HCph2MFaxR6dG
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@Seller_YeWcEeTwlVO93 or anyone please.

I woke up to an email from Amazon saying they have had 38 of our listings removed due to requiring approval for selling. We are in the used books category and have never had to ask or been required for approval for listing used books in the 8 years we’ve been on the platform. Obviously, this is an issue, but only the first one. There are two more related and just as serious.

Upon checking on our Seller Central pages, it turns out hundreds of listings have been made inactive for said approval requirement instead of just the 38. It seems to also be increasing.

Furthermore, on checking many of the affected listings, upon clicking the ‘address issue’ button, they show that we have approval to sell.

Please could someone look into this as it seems like a bot or faulty algorithm is on the loose, resulting in the deactivation of hundreds of listings for us, which will obviously may translate to hundreds of thousands if many others are or become affected.

Thanks.

4 votes
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Brand gating is nightmare
by Seller_NSCp3XooQiIUZ
Amazon replied

I'm sick and tired of this brand un-gating team. I'm hitting my head to the wall.

Can someone please explain the Amazon brand gating team that, once you pay the proforma, invoice is generated.

I have uploaded the invoice 6 times and every time rejected by different person giving different reason.

1st person said - couldn't pass review

2nd person said- file name doesn't look genuine (I don't create the name, Each supplier have their own way or system generated invoice invoice with name and the number. Just downloaded from my email and uploaded)

3rd person said - couldn't verify the transaction. (Please educate your self, also please see how amazon provide invoices, not all invoices has bank details showing .

I have also mentioned that Brand gating team can also verify with the supplier if they have any doubt.

Keep rejecting, Brand gating team, Please do your job properly and pay attention to details.

4 votes
1 vote
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4 replies
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First Sale Doctrine
by Seller_SooKfqYdUflLd
Amazon replied

I have bought a book at a charity shop and Amazon will not let me list it

It is a 2nd hand book and as such should be allowed to be sold under the 1st sale Doctrine which quotes

"The first-sale doctrine is a legal principle that allows the owner of a legally purchased copy of a copyrighted work, like a book or a DVD, to sell, lend, or otherwise dispose of that specific physical copy without the copyright holder's permission. This doctrine is what enables libraries to lend books and people to sell used goods, but it does not apply to most digital content, which is typically licensed rather than owned"

1 vote
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