Hello @ Moderator-Team & fellow sellers,

@Seller_gAhPNiLrkfTcr @Seller_XUNeUuvrQDpgP @Seller_DNQGSsdC7DccM @Seller_z3k8APxGfbQEK @Seller_j9Bd91CW3ZVpr @Seller_fgtTzyHQfOM1x @Seller_mIRnuhdx7l5sN @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4

We hope you’re all doing well.

We’re reaching out for some advice regarding Buy Shipping in Bulk invoices on our seller account. We recently started using the Buy Shipping service in September, but we haven’t been able to find any invoices issued by Amazon for these shipping purchases.

In the Tax Document Library, we can only see documents titled “Merchant Buy Shipping Label”, which appear to relate to customer return labels, not to the shipping labels we purchase to send parcels to customers.

We’ve already opened a case with Seller Support, but it’s been quite difficult to clearly explain the issue and receive any helpful response [ Never had one anyway ]. Since many sellers here use Amazon Buy Shipping, we’d really appreciate any guidance on where we can find or download the Buy Shipping in Bulk invoices for our monthly shipping expenses — and whether there are any tax implications we should be aware of.

Thank you so much in advance for your help!

Kind regards,

Smart Fashion

1. Does the sales performance target for applied capacity have to be met within the same month, or else we get charged?

We request additional capacity precisely because we need to ship inventory, but the goods haven't even left the warehouse yet. If we're using sea freight, which takes up to two months in transit, how can we possibly hit the sales target within the same month?

To make matters worse, just to avoid penalties, we're forced to slash prices and sell at a loss just to boost sales numbers. How can any business operate sustainably under these conditions?

2. We've applied for capacity increases multiple times over two months（From July to September）, and every time it's rejected—the reason given is that our bid isn't high enough. To secure capacity in time for peak seasons or major sales events, we end up having to bid at unfairly high rates（€580.00/cubic meter）. Isn't this a flawed policies?

Sellers with no other options are left with no choice but to swallow this bitter pill. Has Amazon ever considered how such rules impact sellers' long-term viability and growth?

3. Is it really fair to charge for capacity we applied for but didn't even use?

According to the platform rules, we can only apply for storage capacity once a month. In order to avoid multiple applications or waiting until next month to apply, and wasted a lot of time waiting. We applied for the storage capacity needed in the later stage together. However, if we fail to meet the standards every month, and we will have to deduct fees every month. Is this reasonable?

We truly hope Amazon will reconsider these policies—introduce more flexibility, protect and safeguard the interests of sellers, and enable more Amazon sellers to conduct long-term transactions on the Amazon platform.

We sincerely request that our feedback be taken seriously and that the penalties for unmet capacity sales targets be refunded!

Thank you！