Hi all,

Every time I try to upload a flat file I repeatedly get Error Code 20000. The exact message is: We can't access your image at 'xxxxxxx' due to SSL certificate issues. Either fix your server's SSL settings or use Amazon S3 to host your images.

First of all, this link has only been provided once in one of the older uploads and has no relevance to what I am currently uploading.

Secondly, this link is does indeed have an SSL certificate.

Seller Support keep telling me to ensure I have a SSL certificate on my website to enable the link to be viewed. However, as I said this link that I keep getting the error for is not included in my flat file so should have no relevance.

This is happening on every single flat file I upload. Case ID: 11224905112

Would massively appreciate any help on this issue.

Kindest regards and thanks in advance!