I'm tired of Amazon's automated emails. Do you think the documents we send are actually reviewed?
Amazon deactivated my account about a year ago because of concerns around whether I comply with the Dropshipping Policy. I still have some money stuck in the account, but because I was busy with other things, I didn’t really try to appeal properly until recently.
For the past 3 months, I’ve been preparing detailed messages explaining how our company operates and asking them to reactivate my account. Every single time, Amazon sends the exact same reply.
Seriously, when is Amazon going to start valuing its sellers?
If you're just eyeing the couple hundred bucks sitting in the account, that’s honestly ridiculous. I’m a decent, honest seller, and I’ve been doing things the right way. I’m just tired of this nonsense on the platform.
I'm tired of Amazon's automated emails. Do you think the documents we send are actually reviewed?
Amazon deactivated my account about a year ago because of concerns around whether I comply with the Dropshipping Policy. I still have some money stuck in the account, but because I was busy with other things, I didn’t really try to appeal properly until recently.
For the past 3 months, I’ve been preparing detailed messages explaining how our company operates and asking them to reactivate my account. Every single time, Amazon sends the exact same reply.
Seriously, when is Amazon going to start valuing its sellers?
If you're just eyeing the couple hundred bucks sitting in the account, that’s honestly ridiculous. I’m a decent, honest seller, and I’ve been doing things the right way. I’m just tired of this nonsense on the platform.
0 replies
Abella_AMZ
Hello @Seller_ikLa4t9KI2jXq,
This is Abella from Amazon to help you. I appreciate you following up with additional questions. From the above post I understand that you are concerned about the Account reactivation.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
The Amazon Services Business Solutions Agreement and the Selling policies and seller code of conduct requires that sellers act fairly.
These agreements also require honestly on Amazon to ensure a safe buying and selling experience. Among other requirements, the Selling policies and seller code of conduct states that all sellers must:
-- Always give the correct information to Amazon and our customers.
-- Act fairly and not misuse Amazon features or services.
Are you familiar with the Amazon Drop Shipping Policy?
What aspects of your fulfillment process could have led to the violation of our Drop Shipping Policy?
May I know what are the details that you are submitting?
If you disagree that you have violated the drop shipping policy. You can dispute this violation by submitting documentation that supports your position you should collect any evidence or documentation demonstrating that your account has not violated our drop shipping policy and submit through appeal button so we can review it.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
