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Seller_jGVxVIjqaXgJJ

BSR ( BEst Selling Rankings Dissappeared on listing page.

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

487 views
26 replies
40
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user profile
Seller_jGVxVIjqaXgJJ

BSR ( BEst Selling Rankings Dissappeared on listing page.

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

40
487 views
26 replies
Reply
0 replies
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Often happens if your products lose their browse node. This then causes your BSR to be lost as Amazon do not know what category your products are in.

Check that your products have browse nodes as a first step.

Mine are showing okay so it is less likely to be a global issue more likely something specific to you

10
user profile
Seller_bff7vjtG4s53x
In reply to: Seller_jGVxVIjqaXgJJ’s post

Yes, we're experiencing the same issue. We've already opened a case with Amazon support to look into it.

10
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

yep same here as usual robots at Amazon could not give a flying f

they know exactly what they have done and expect us to fix each asin one by on

incompetence in it depts is not uncommon but this is clear meddling and once again takes us away from growing our business. Amazon you are total c u next tuesday

00
user profile
Seller_eBjDsi5DTtpWJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

This is the same for us as well its happened to all of our products, let me know f you find a solution, also for some reason we had a featured offer of 99% then the yesterday it went to 62% and today its 87% there is something clearly wrong with the system as all our items are bespoke and exclusive so no one else even has a offer on any of our listings

20
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

can anyone advise how we tag the mods in to try to get any additional help rather than bots

00
user profile
Seller_EpXPhVLnbs8X3
In reply to: Seller_jGVxVIjqaXgJJ’s post

I've just checked a few of my listings and have no ranking either.

I have literally only had 1 sale in the last 3 weeks and my featured offer went to 0 the other day after selling an item. That item has no ranking on it either. I checked the browse node was set correctly and it;s on the same one it's been on since 2022 GUILD jewellery drop and dangle earrings. I really don't know what's going on here or how to fix it.

00
user profile
Seller_jGVxVIjqaXgJJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

interestingly I can still see the rankings on mobile app, just not desktop.

10
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello @Seller_jGVxVIjqaXgJJ, I apologies for the delayed repsonse. Could you please provide the case ID from your Seller Support submission?

@Seller_bff7vjtG4s53x, what is the outcome of your case?

This information will help us better track and address your concerns.

Thank you, Julia.

00
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello Sellers,

To address this issue, I will need your cooperation. I would appreciate if you could share the case IDs that you have submitted to Seller Support.

Thank you,

Julia.

00
user profile
Seller_C7D1lxHuporxE
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hi. Did you get this resolved? I've raised with support, but they can see the BSR at their end. So I've got nowhere.

00
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user profile
Seller_jGVxVIjqaXgJJ

BSR ( BEst Selling Rankings Dissappeared on listing page.

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

487 views
26 replies
40
Reply
user profile
Seller_jGVxVIjqaXgJJ

BSR ( BEst Selling Rankings Dissappeared on listing page.

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

40
487 views
26 replies
Reply
user profile

BSR ( BEst Selling Rankings Dissappeared on listing page.

by Seller_jGVxVIjqaXgJJ

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks

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Seller_d8YGbIjNqwFxn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Often happens if your products lose their browse node. This then causes your BSR to be lost as Amazon do not know what category your products are in.

Check that your products have browse nodes as a first step.

Mine are showing okay so it is less likely to be a global issue more likely something specific to you

10
user profile
Seller_bff7vjtG4s53x
In reply to: Seller_jGVxVIjqaXgJJ’s post

Yes, we're experiencing the same issue. We've already opened a case with Amazon support to look into it.

10
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

yep same here as usual robots at Amazon could not give a flying f

they know exactly what they have done and expect us to fix each asin one by on

incompetence in it depts is not uncommon but this is clear meddling and once again takes us away from growing our business. Amazon you are total c u next tuesday

00
user profile
Seller_eBjDsi5DTtpWJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

This is the same for us as well its happened to all of our products, let me know f you find a solution, also for some reason we had a featured offer of 99% then the yesterday it went to 62% and today its 87% there is something clearly wrong with the system as all our items are bespoke and exclusive so no one else even has a offer on any of our listings

20
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

can anyone advise how we tag the mods in to try to get any additional help rather than bots

00
user profile
Seller_EpXPhVLnbs8X3
In reply to: Seller_jGVxVIjqaXgJJ’s post

I've just checked a few of my listings and have no ranking either.

I have literally only had 1 sale in the last 3 weeks and my featured offer went to 0 the other day after selling an item. That item has no ranking on it either. I checked the browse node was set correctly and it;s on the same one it's been on since 2022 GUILD jewellery drop and dangle earrings. I really don't know what's going on here or how to fix it.

00
user profile
Seller_jGVxVIjqaXgJJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

interestingly I can still see the rankings on mobile app, just not desktop.

10
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello @Seller_jGVxVIjqaXgJJ, I apologies for the delayed repsonse. Could you please provide the case ID from your Seller Support submission?

@Seller_bff7vjtG4s53x, what is the outcome of your case?

This information will help us better track and address your concerns.

Thank you, Julia.

00
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello Sellers,

To address this issue, I will need your cooperation. I would appreciate if you could share the case IDs that you have submitted to Seller Support.

Thank you,

Julia.

00
user profile
Seller_C7D1lxHuporxE
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hi. Did you get this resolved? I've raised with support, but they can see the BSR at their end. So I've got nowhere.

00
Follow this discussion to be notified of new activity
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Often happens if your products lose their browse node. This then causes your BSR to be lost as Amazon do not know what category your products are in.

Check that your products have browse nodes as a first step.

Mine are showing okay so it is less likely to be a global issue more likely something specific to you

10
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Often happens if your products lose their browse node. This then causes your BSR to be lost as Amazon do not know what category your products are in.

Check that your products have browse nodes as a first step.

Mine are showing okay so it is less likely to be a global issue more likely something specific to you

10
Reply
user profile
Seller_bff7vjtG4s53x
In reply to: Seller_jGVxVIjqaXgJJ’s post

Yes, we're experiencing the same issue. We've already opened a case with Amazon support to look into it.

10
user profile
Seller_bff7vjtG4s53x
In reply to: Seller_jGVxVIjqaXgJJ’s post

Yes, we're experiencing the same issue. We've already opened a case with Amazon support to look into it.

10
Reply
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

yep same here as usual robots at Amazon could not give a flying f

they know exactly what they have done and expect us to fix each asin one by on

incompetence in it depts is not uncommon but this is clear meddling and once again takes us away from growing our business. Amazon you are total c u next tuesday

00
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

yep same here as usual robots at Amazon could not give a flying f

they know exactly what they have done and expect us to fix each asin one by on

incompetence in it depts is not uncommon but this is clear meddling and once again takes us away from growing our business. Amazon you are total c u next tuesday

00
Reply
user profile
Seller_eBjDsi5DTtpWJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

This is the same for us as well its happened to all of our products, let me know f you find a solution, also for some reason we had a featured offer of 99% then the yesterday it went to 62% and today its 87% there is something clearly wrong with the system as all our items are bespoke and exclusive so no one else even has a offer on any of our listings

20
user profile
Seller_eBjDsi5DTtpWJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

This is the same for us as well its happened to all of our products, let me know f you find a solution, also for some reason we had a featured offer of 99% then the yesterday it went to 62% and today its 87% there is something clearly wrong with the system as all our items are bespoke and exclusive so no one else even has a offer on any of our listings

20
Reply
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

can anyone advise how we tag the mods in to try to get any additional help rather than bots

00
user profile
Seller_XjqHrm0hP3h21
In reply to: Seller_jGVxVIjqaXgJJ’s post

can anyone advise how we tag the mods in to try to get any additional help rather than bots

00
Reply
user profile
Seller_EpXPhVLnbs8X3
In reply to: Seller_jGVxVIjqaXgJJ’s post

I've just checked a few of my listings and have no ranking either.

I have literally only had 1 sale in the last 3 weeks and my featured offer went to 0 the other day after selling an item. That item has no ranking on it either. I checked the browse node was set correctly and it;s on the same one it's been on since 2022 GUILD jewellery drop and dangle earrings. I really don't know what's going on here or how to fix it.

00
user profile
Seller_EpXPhVLnbs8X3
In reply to: Seller_jGVxVIjqaXgJJ’s post

I've just checked a few of my listings and have no ranking either.

I have literally only had 1 sale in the last 3 weeks and my featured offer went to 0 the other day after selling an item. That item has no ranking on it either. I checked the browse node was set correctly and it;s on the same one it's been on since 2022 GUILD jewellery drop and dangle earrings. I really don't know what's going on here or how to fix it.

00
Reply
user profile
Seller_jGVxVIjqaXgJJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

interestingly I can still see the rankings on mobile app, just not desktop.

10
user profile
Seller_jGVxVIjqaXgJJ
In reply to: Seller_jGVxVIjqaXgJJ’s post

interestingly I can still see the rankings on mobile app, just not desktop.

10
Reply
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello @Seller_jGVxVIjqaXgJJ, I apologies for the delayed repsonse. Could you please provide the case ID from your Seller Support submission?

@Seller_bff7vjtG4s53x, what is the outcome of your case?

This information will help us better track and address your concerns.

Thank you, Julia.

00
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello @Seller_jGVxVIjqaXgJJ, I apologies for the delayed repsonse. Could you please provide the case ID from your Seller Support submission?

@Seller_bff7vjtG4s53x, what is the outcome of your case?

This information will help us better track and address your concerns.

Thank you, Julia.

00
Reply
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello Sellers,

To address this issue, I will need your cooperation. I would appreciate if you could share the case IDs that you have submitted to Seller Support.

Thank you,

Julia.

00
user profile
Julia_Amzn
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hello Sellers,

To address this issue, I will need your cooperation. I would appreciate if you could share the case IDs that you have submitted to Seller Support.

Thank you,

Julia.

00
Reply
user profile
Seller_C7D1lxHuporxE
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hi. Did you get this resolved? I've raised with support, but they can see the BSR at their end. So I've got nowhere.

00
user profile
Seller_C7D1lxHuporxE
In reply to: Seller_jGVxVIjqaXgJJ’s post

Hi. Did you get this resolved? I've raised with support, but they can see the BSR at their end. So I've got nowhere.

00
Reply
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