When can our lisitng be reinsated!!??
Hello Amazon team,
Please help. Please!
In Apr, 2024, our listing ASIN B091YVB3JV was removed as Amazon received notification from UK custom that our product package did not meet requirement.
After appealing, we proved that our package met regulation requirement, but Amazon still asked us to remove all inventory from Amazon center before the listing can be reinstated. We removed and removed until the inventory shown in seller center as "0", but!! when we filed case asking Amazon to reinstate the listing, we were told that there is still 1 inventory in stock.
The ridiculous thing is that, we seller cannot see any inventory in seller center, nor can we remove it! Amazon said that they will contact the inner FBA team to remove the inventory, but it has been over another 6 months!!! Still no process.
We kept urging and checking, but kept being asked to wait.
This is ridiculous! A seller has been waiting for more than 1 year but listing still can not be reinstated, and the seller cannot do nothing but wait!
I really need help to reinstate my listing, what can I do?? Please help!
When can our lisitng be reinsated!!??
Hello Amazon team,
Please help. Please!
In Apr, 2024, our listing ASIN B091YVB3JV was removed as Amazon received notification from UK custom that our product package did not meet requirement.
After appealing, we proved that our package met regulation requirement, but Amazon still asked us to remove all inventory from Amazon center before the listing can be reinstated. We removed and removed until the inventory shown in seller center as "0", but!! when we filed case asking Amazon to reinstate the listing, we were told that there is still 1 inventory in stock.
The ridiculous thing is that, we seller cannot see any inventory in seller center, nor can we remove it! Amazon said that they will contact the inner FBA team to remove the inventory, but it has been over another 6 months!!! Still no process.
We kept urging and checking, but kept being asked to wait.
This is ridiculous! A seller has been waiting for more than 1 year but listing still can not be reinstated, and the seller cannot do nothing but wait!
I really need help to reinstate my listing, what can I do?? Please help!
0 replies
Seller_hOZNPw7G8FIjl
As this is the sellers' forum you are not talking to Amazon on here - just your fellow sellers and the forum moderators. Contact Seller Support using the help link top right
Seller_TVn4OucbJDdWO
I really need help to reinstate my listing, what can I do?? Please help!@Spencer_Amazon@Winston_Amazon@Sarah_Amzn@Seller_yk3kzHpjMMa4B@Julia_Amazon
Sarah_Amzn
Hello @Seller_TVn4OucbJDdWO,
Welcome to the Forums!
This is Sarah with Amazon.
Have you already reached out to Seller Support? If yes, could you please share the Case ID?
Best regards,
Sarah.
