Amazon's Reimbursement 'Magic Trick': How €20+ Items Disappear & Reappear as €1.77 Compensation (Case FBA15K4K6YNF)
Fellow sellers, let me share a fascinating case study of Amazon's inventory alchemy that would make Houdini proud.
Our recent shipment (FBA15K4K6YNF) performed a spectacular vanishing act - 12 units of our premium LED-lit makeup mirrors (retailing at €50+ in ES marketplace) disappeared into Amazon's fulfillment ether. After weeks of investigation (kudos to the team for finally confirming the loss), we received compensation worthy of a street magician's pocket change: €1.77 per unit against our €20+ cost.
But wait - the show wasn't over! Another 9 units of complementary LED mirrors (€30+ cost) materialized into €5.9 reimbursements. Our backstage passes? Fully approved invoices and cost documentation in Inventory Defect & Reimbursement.
Here's where the real magic happens:
- Amazon's "Estimated Value" field remained mysteriously blank - like a black hole swallowing all cost logic
- Seller-submitted values got Houdini'd into "denied" status post-investigation
- Multiple cases evaporated into the "resolution" void despite documented evidence
We applaud Amazon's consistent ability to:
✓ Lose large/heavy items (these aren't paperclips!)
✓ Maintain poker-faced compensation algorithms
✓ Create circular case resolutions worthy of M.C. Escher
To our Amazon rep readers: While we appreciate the platform that makes global selling possible, this reimbursement theater is creating plot holes in our P&L narratives. When will the "estimated value" illusion finally reveal its method?
Fellow sellers: Have you experienced this inventory prestidigitation? Let's compare notes before our next shipment gets transformed into digital confetti.
#FAFulfillmentMysteries #ReimbursementMath #InventoryMagic
Amazon's Reimbursement 'Magic Trick': How €20+ Items Disappear & Reappear as €1.77 Compensation (Case FBA15K4K6YNF)
Fellow sellers, let me share a fascinating case study of Amazon's inventory alchemy that would make Houdini proud.
Our recent shipment (FBA15K4K6YNF) performed a spectacular vanishing act - 12 units of our premium LED-lit makeup mirrors (retailing at €50+ in ES marketplace) disappeared into Amazon's fulfillment ether. After weeks of investigation (kudos to the team for finally confirming the loss), we received compensation worthy of a street magician's pocket change: €1.77 per unit against our €20+ cost.
But wait - the show wasn't over! Another 9 units of complementary LED mirrors (€30+ cost) materialized into €5.9 reimbursements. Our backstage passes? Fully approved invoices and cost documentation in Inventory Defect & Reimbursement.
Here's where the real magic happens:
- Amazon's "Estimated Value" field remained mysteriously blank - like a black hole swallowing all cost logic
- Seller-submitted values got Houdini'd into "denied" status post-investigation
- Multiple cases evaporated into the "resolution" void despite documented evidence
We applaud Amazon's consistent ability to:
✓ Lose large/heavy items (these aren't paperclips!)
✓ Maintain poker-faced compensation algorithms
✓ Create circular case resolutions worthy of M.C. Escher
To our Amazon rep readers: While we appreciate the platform that makes global selling possible, this reimbursement theater is creating plot holes in our P&L narratives. When will the "estimated value" illusion finally reveal its method?
Fellow sellers: Have you experienced this inventory prestidigitation? Let's compare notes before our next shipment gets transformed into digital confetti.
#FAFulfillmentMysteries #ReimbursementMath #InventoryMagic
0 replies
Seller_0Ij1JoUnhtg3O
A similar case here.
$25 turns into an $11 reimbursement.
The re-evaluation process is slow and inconvenient for sellers, often resulting in rejections without any explanation.
This borders on theft, especially considering the volume of lost items in Amazon's warehouses. In our case, the impact amounts to thousands of dollars per quarter.
We should not be paying for someone else's inefficiencies.
Seller_tHDZMh56pq7gX
I have only ever sent a few good selling ASINs in for FBA - and they managed to lose some of my stock. It was low value items, but my first experience of the FBA process.
Since then, I have seen an untold number of horror stories about:
• Missing stock
• Excessive Storage Charges
• Stranded Stock
• Perfectly good returned items disposed of
• Accounts suspended / deactivated for spurious reasons and being charged for continued storage / disposal / removal
• Product recalls and having a huge headache with stock to recover.
• Delays in FC receiving and distribution.
With the exception of 1 item I still have in the warehouse, am am now fully FBM (and sleep better at night because of it).
But the biggest upside is the commercial benefit I get when a customer orders multiples of my products. The saved postage / fulfilment fees has a massive positive impact on my profitability.
Not suitable for everyone, but for me (low volume seller) it works better. The way I see it, if I have do do some FBM, I may as well do it all.
