Similar to previous years, we’ll temporarily extend our standard returns window for holiday sales in our European stores to give customers the confidence to shop early and help you increase your sales.
Our 2025 extended Christmas returns window allows most items purchased between November 1, 2025 and December 25, 2025 to be returned until January 31, 2026, or within 30 days from delivery, whichever is later.
The extended returns window applies to all Fulfilment by Amazon, Fulfilled by Merchant and Amazon Retail orders in the UK, Germany, France, Italy, the Netherlands, Poland, Sweden, Belgium and Ireland, with the following exceptions:
- Items bought in our Spain store between November 1, 2025 and January 6, 2026 can be returned until February 6, 2026, or within 30 days from delivery, whichever is later.
- For certain products sold in our Germany and Italy stores, the returns window is limited to January 15, 2026, or within 14 days from delivery, whichever is later. To see affected product categories, go to the Germany Extended Christmas Returns Policy and the Italy Extended Christmas Returns Policy.
While the returns window is extended, all standard return eligibility criteria remain unchanged.
For more information, go to About our return policy.