Buyer taking advantage of the business
Please do advise me what I should be doing in this situation.
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Buyer ordered an item and instantly claimed I sent him an empty box, which of course I wouldn't do.
I refunded him as to avoid all of the unnecessary messaging and explanations over a small order. Usually they go away.
He ordered it instantly again.
I cancelled the order.
He ordered it again.
Obviously I can't keep sending him free items (of course he will ask for a refund again).
Obviously I cannot keep canceling the orders because that affects the account.
Now what? 😅
Buyer taking advantage of the business
Please do advise me what I should be doing in this situation.
---
Buyer ordered an item and instantly claimed I sent him an empty box, which of course I wouldn't do.
I refunded him as to avoid all of the unnecessary messaging and explanations over a small order. Usually they go away.
He ordered it instantly again.
I cancelled the order.
He ordered it again.
Obviously I can't keep sending him free items (of course he will ask for a refund again).
Obviously I cannot keep canceling the orders because that affects the account.
Now what? 😅
11 replies
Seller_ZVAz3d5lZuGid
Sounds like a customer who knows what he is doing and how to platy the system ! - use the report abuse - type into blue search box at top of page.
Seller_540qgZMXuuXdD
I had the same thing. The next time they ordered, I did send them an empty envelope. They stopped placing orders after that. Of course, I lost the postage, and unfortunately, they probably just moved on to scam someone else.
Seller_KmfsljVQ0metn
i had a customer return a item after 3 .1./2 months contacted amazon they told me some people take libertys
Seller_OFKsw8JvM0PKh
Report him to Amazon if that’s possible
