Seller Fulfilled Prime Trial
I have been doing the Amazon SFP Trial - when we orginally set up the shipping for Prime Trial all went well it was showing on listing as next day shipping - after about 2 weeks this changed and now the shipping estomated dates are over a week and worse than our normal listings - i have contact Amazon who raised a case and said they would get back to me within 24hrs - since then this case has now disappeared and my listings are still showing worse delivery times than my normal listings - yet all deliveries so far on the trial have been delivered on time - i have tried a couple of time on the chat to resolve this and all i get is read the help files which i have done but still cant find what went wrong overnight
Has anyone else had issues or any advice
Seller Fulfilled Prime Trial
I have been doing the Amazon SFP Trial - when we orginally set up the shipping for Prime Trial all went well it was showing on listing as next day shipping - after about 2 weeks this changed and now the shipping estomated dates are over a week and worse than our normal listings - i have contact Amazon who raised a case and said they would get back to me within 24hrs - since then this case has now disappeared and my listings are still showing worse delivery times than my normal listings - yet all deliveries so far on the trial have been delivered on time - i have tried a couple of time on the chat to resolve this and all i get is read the help files which i have done but still cant find what went wrong overnight
Has anyone else had issues or any advice
6 replies
Christine_Amazon
Hi @Seller_EEPvHaAR3chek
Can you please share the case ID if you have it so we can check for you?
Christine.
Seller_eBjDsi5DTtpWJ
Hi there i am having the same issues
we just started yesterday and dates we showing correct however today my estimated dates are showing 1 week delivery on the prime skus assigned to nationwide prime template. any help?
kind regards
